Agents help Account Managers stay close to clients as their needs change.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Flag client meeting invitations that overlap account commitments.
See a meeting clash before you reply, with a private email showing the invitation and any overlapping work commitments.
Draft client answers using approved account details and email history.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Check client meeting details against the calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Find client meeting times when every needed teammate can join.
Get meeting times your whole host team can offer, with booking links ready to share in the same chat thread.
Add joining links to client check-in invitations and update guests.
Your guests receive a calendar update with a joining link when you mark an invitation “Video meeting” and choose a supported video service.
Find the right account meeting link for a client note.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.
Keep client call decisions and follow-ups with the recording.
Find your meeting decisions and next steps in a searchable note, with the recording link alongside them.
Keep client call recaps beside their restricted recordings.
Get searchable meeting notes without another guest joining the call. Your private calendar keeps the recap and recording link together.
Keep client meeting decisions and follow-ups together for the team.
Your team gets a searchable meeting note with decisions and follow-ups. The recording link stays with the details in your shared notes library.
Keep client meeting decisions and follow-ups beside the recording.
Get meeting notes your team can search and share, with clear decisions, follow-ups, and a link back to the recording.
Resend current client meeting invites when a contact loses the link.
Get the current invitation back to guests who report a missing invite or old video link, with a clear send result for you.