Agents help retailers stay responsive to shoppers as demand changes in stores and online.
Flag product pages slipping behind competing stores in search.
Your ranking spreadsheet gets a prioritized review list of losses, competitor overtakes, and gains when you mark a new batch ready.
Prepare tracked promotion links for customer emails and ads.
Get campaign tracking links ready to copy from your spreadsheet, with your chosen tags added and the landing pages' other URL details preserved.
Draft replies to shopper reviews and flag service complaints for the owner.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Compare unfamiliar shopper reviews with sales records and draft replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Flag rival retailers' new ads for the week's promotion review.
Your Monday Facebook ad spy list shows new competitor ads and creative changes, with links to review in your tracking sheet.
Save unique links for shopper promotions in the campaign register.
Your launch sheet shows which campaign links made it into the register and which need a fix before your team uses them.
Queue private replies to shoppers who comment on campaign posts.
You get a DM review queue for Instagram comments, with contact history in the same sheet so you can avoid repeat outreach.
Track early search positions for launched product pages.
See early keyword gains and losses after a launch, with rival rankings and owned pages to review in your shared spreadsheet.
Email reviewers the current campaign asset and record the handoff.
Your campaign reviewer gets the current draft and a clear request, while the card shows when the email went out.
Share a shopper's unresolved chat with a teammate and send its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Email selected shoppers a personalized campaign and report contacts missed.
Your mail merge goes to eligible contacts from your campaign mailbox, with a tally of sends and contacts needing attention.
Update product images and return flagged revisions for review.
Get your image edits back by email, with clear notes on revisions that need a closer look or another input.