Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Identify shoppers whose campaign texts failed and flag their numbers.
See failed SMS deliveries beside your campaign recipients, with a staff channel list of numbers and reasons that need follow-up.
Send personalized shopper campaigns and flag contact list errors.
You get personalized emails sent from your workbook tab, with sent rows marked and problem rows called out for you.
Track competing retailers' online prices and stock each morning.
See competitor price cuts and stock changes in your tracker, with a pricing team email alert when confirmed values change.
Log shopper emails as cases and flag complaints for the support lead.
Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.
Draft shopper thank-yous using verified recent purchases.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Count delivered promotional texts and flag shoppers needing follow-up.
See who received your campaign texts in your campaign sheet. Find failed texts and people who need follow-up.
Draft replies to shopper reviews and flag service complaints for the owner.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Compare unfamiliar shopper reviews with sales records and draft replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Queue private replies to shoppers who comment on campaign posts.
You get a DM review queue for Instagram comments, with contact history in the same sheet so you can avoid repeat outreach.
Share a shopper's unresolved chat with a teammate and send its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Email selected shoppers a personalized campaign and report contacts missed.
Your mail merge goes to eligible contacts from your campaign mailbox, with a tally of sends and contacts needing attention.
Verify listed stock before retail staff answer shoppers' questions.
Get dated stock answers from public product pages, with relevant changes flagged and confirmed findings recorded in your log.