Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Your pizza chatbot answers menu questions, takes confirmed orders, and shares the latest status from your order list.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.