AI-Agents for Customer Support

Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.

Works with9 tools

Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.

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Your bug and issue tracker gets clear reports engineers can use. Testers get a bug link or a specific question when details are missing.

Works with6 tools

Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.

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You can read the full transcript on the right customer's call timeline before following up, without searching for the recording.

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Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.

Works with4 tools

Prospects get a relevant text reply while you're busy, and you see any question that still needs a personal answer.

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Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

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Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools