Client Services teams use Agents to keep client decisions tied to current work.
Label client emails needing a reply and updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Mark urgent client requests and sort messages by topic.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Sort client correspondence and flag requests needing attention.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Confirm client appointments with the time and review link.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
Draft client proposals from account managers' discovery notes.
Your business proposal starts with your call recap and lands in your proposal workspace as a draft with the pricing you approved.
Prepare client handoff views with only the selected records.
Your partner handoff uses the columns and rows you prepared in your saved view. The CSV arrives by email with a row count and field notes.
Draft client cancellation replies with account terms for review.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Remind account teams when agreed client work is due.
Your team gets due date reminder emails before work slips, and you get a linked list of overdue and unassigned action items.
Remind account teams before assigned client work comes due.
Your team gets email reminders before action items are due, and you get a linked list of overdue work to follow up.
Email the current client proof to its reviewer with a decision deadline.
Your reviewer gets the current proof and a clear decision deadline by email when a card is ready for review.
Send checked client meeting links when an old one fails.
Get a checked replacement for an invitee's booking link, with the right host and meeting type, or a clear reason to follow up.
Schedule flagged client meetings from email and send review links.
Get calendar appointments from flagged emails when details are clear, plus a confirmation email linking to each entry for review.