AI-Agents for Chat Support working with Zoom
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 toolsYour customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
4 toolsVisitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsVisitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.
4 toolsQuestions your guide covers get answers in the original email thread. Your team sees which ones need review.
6 toolsYour support inbox gets a reply draft that addresses the complaint and names the next step your team has confirmed.
Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
