AI-Agents for Email Triage working with Front
Label incoming mail, surface deadlines, summarize threads. Every one is ready to run, and you can adjust it in plain language.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
26 toolsYour customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.
8 toolsYour routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.
10 toolsKeep starred emails in view while recent unstarred messages leave your inbox each day. Choose when the cleanup runs.
6 toolsStart your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.
6 toolsYour routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsCustomers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsGive your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
9 toolsYour prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.
