Client Services teams use Agents to keep client decisions tied to current work.
Remove work labels from client requests when follow-ups finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Send proposed client replies to the person who owns the conversation.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
File client exchanges with attachments and share the folder link.
Your marked client or case emails go into the shared archive beside their attachments, with a folder link for the filing owner.
Send client birthday emails and record each successful send.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Turn labeled client emails into shared tasks without duplicate entries.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
Recap selected client threads with decisions and requested next steps.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Label client messages worth keeping and explain discarded mail.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Send approved replies from absent contacts and route urgent client requests.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to client email and hand off requests needing attention during leave.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Share signed client terms and file links with the account team.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Surface client questions that still need an answer.
Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.
Book client check-ins and reply with confirmed times.
Get meeting requests booked when the time is open, plus answers to schedule questions in the same email thread.