kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Prepare tailored review replies and flag urgent complaints.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Draft grounded thank-yous for sparse five-star reviews.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Draft personal review replies and flag complaints needing quick attention.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Draft measured replies to reviews the business cannot identify.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Track new and edited public reviews across watched pages.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Draft responses to new reviews without promising unapproved remedies.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Prepare public responses to guest reviews for host approval.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.