SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems
Prepare tailored review replies and flag urgent complaints.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Draft personal replies to praise and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Draft responses to public reviews and send them to local approvers.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.