kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Draft diner thank-yous from confirmed recent orders.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Prepare replies to unfamiliar diner reviews for owner approval.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
File customer-confirmed phone orders as itemized kitchen tickets.
Your call taker gets a clear read-back before a pizza order ticket reaches the kitchen, plus the ticket link in the same chat thread.
Turn a staff accident during service into a report draft.
Get a staff incident report draft in a shared document, with witness accounts kept separate and questions ready for the site lead.
Track new and edited diner reviews for watched restaurants.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Put proposed replies and visit context beside each new review.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Keep counter orders visible until every station accepts its ticket.
Your kitchen order tickets show dishes and changes by station, and your cashier sees when every station accepts the order.
Route confirmed text orders and unclear requests to staff.
Your pizza chatbot answers menu questions, takes confirmed orders, and shares the latest status from your order list.
Keep drink handoffs clear from server requests to bar tickets.
Your bar gets a clear ticket in serving order, and your server gets a short receipt to confirm the drinks with the guest.
Flag kitchen printer problems before paid orders stall service.
Your kitchen gets a clear order ticket, and your cashier gets a paid receipt to hand to the customer after a counter sale.