Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Prepare a private reply when a group comment needs personal follow-up.
See a private reply draft or a clear reason to hold off in your review sheet, so you can follow up without repeating yourself.
Review held posts by email and reply with an approval decision.
Your moderator gets held group posts by email, while you get decision updates and a daily view of what is still waiting.
Send ranked spam suspects with matching excerpts and post links.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
Skip spam and answered threads, then flag comments needing a person.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.
Gather flagged posts and past reports into one case for a decision.
Your moderator gets a case when people flag different posts by the same member. The discussions and earlier reports stay close at hand.
Answer critical comments once and route sensitive complaints for review.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Approve clear member posts and send suspected spam with reasons for review.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.
Review a member's suspicious posts together before choosing removal.
Your moderators see a member's suspected spam posts together, choose whether to remove them, and see the result in staff chat.
Answer straightforward thread comments and flag sensitive ones for review.
You get routine replies on your channel posts and a private digest of exact replies and comments that need your personal answer.
Log new and edited replies in selected public threads.
Keep a dated record of new and edited Instagram and Facebook comments from the public posts you choose to monitor.