Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Draft shopper replies from verified purchases.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Check unfamiliar shopper reviews and prepare replies for approval.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Draft replies to shopper praise and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Draft shopper review replies from confirmed service emails.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Receive a reply draft for a shopper's review of your store.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Show which details operators need to act on a store request.
Your store operators get a clear request to act on, while managers see the specific questions their form answers left open.