- AI-Agent
- Ready to Run
Build Moderator Cases
Gather flagged community posts for moderator review
Use this Agent instantly or customize it - no programming needed
- member flagmember flag
A member's flag identifies the reporter and the post that needs your review.
- case rulescase rules
Your choices set the watched channels, flag reaction, seven-day window, and two-post threshold.
- reported postsreported posts
The posts show what the member wrote and provide links you can open.
- discussion threadsdiscussion threads
Replies show the surrounding discussion for each reported post.
- earlier reportsearlier reports
Earlier flags show which distinct posts drew concern and who reported them.
- existing casesexisting cases
Open and closed cases show what your team has already reviewed for this member.
Your community platform supplies flags, posts, discussion threads, and direct links.
Your moderation workspace keeps flags and one open case per member for your review.
- flag reportflag report
Your report ties each flag to its post; unclear flags wait for manual review.
- flag reportflag report
Your report ties each flag to its post; unclear flags wait for manual review.
- moderator casemoderator case
Your case links posts, summarizes conduct and discussion, notes prior reports or missing evidence, and awaits your decision.
This Agent waits for a flag on a community post. It checks recent reports for the author. When two different posts qualify, it builds a case for your moderator to review.
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Customize this Agent to fit your needs using natural language.
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monday.comUsed as:
- Community platform
monday.com supplies flags, posts, discussion threads, and direct links.
- Moderation workspace
monday.com keeps flags and one open case per member for your review.
Mighty NetworksUsed as:
- Community platform
Mighty Networks supplies flags, posts, discussion threads, and direct links.
PodioUsed as:
- Moderation workspace
Podio keeps flags and one open case per member for your review.
Made for your industry
Build Moderator Cases is made for businesses in these industries.
- Software
Group flagged user posts with prior reports for moderator review.
Show all Agents for the Software industry - Digital Media
Gather flagged audience posts with their discussions for review.
Show all Agents for the Digital Media industry - Video Games
Bring flagged player posts and discussions into one review case.
Show all Agents for the Video Games industry - Professional Associations
Combine flagged member posts and earlier reports into one case.
Show all Agents for the Professional Associations industry
Made for your role
Build Moderator Cases is made for people in these roles.
- Community Manager
Summarize repeated member reports with links to the discussions.
Show all Agents for the Community Manager role - Community Moderator
Gather flagged posts and past reports into one case for a decision.
Show all Agents for the Community Moderator role - Trust and Safety Specialist
Combine flagged posts and prior cases for a content decision.
Show all Agents for the Trust and Safety Specialist role
Made for your department
Build Moderator Cases is made for people in these departments.
- Community
Bring separate member flags into one case with post context.
Show all Agents for the Community department - Trust and Safety
Assemble flagged posts and earlier reports for a content decision.
Show all Agents for the Trust and Safety department
How Build Moderator Cases works
5 steps, in order, on every run.
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Capture the flagged postFetch the flagged post and its discussion. Save its link and record the flag only once.
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Check recent reportsFind the author's recent reports and earlier cases. Count different flagged posts within your chosen window.
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Review the discussionKeep the report for later if too few posts qualify. Otherwise, refresh each flagged post and its discussion.
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Summarize the concernDescribe what the posts show without guessing why members flagged them. Note earlier reports separately.
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Open the moderator caseCreate or update the author's open case with post links and discussion context. Ask your moderator to decide what to do.
How to Get Started
Connect the tools you already use, such as monday.com, Mighty Networks or Podio.
3 tools
- Choose the community channels and the flag reaction that members use to report a post.
- Set a seven-day window and require flags on at least two distinct posts by the same author before opening a case.
- Create a restricted moderator base with report and case tables, fields for channel and post IDs, author and reporter IDs, post links, excerpts, dates, case status, and moderator notes.
- Choose the moderator who receives new cases and make the case review view available to them.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Build Moderator Cases:
A case starts when flags cover two different posts by the same author within seven days. You can change that window and threshold during setup.
Several flags on one post count as one reported post. Your moderator can see its reporters together.
If a case opens, your moderator sees the missing post noted with its link. The summary leaves out content the Agent could not read.
Your named moderator reviews the case and decides what action to take. You choose who receives new cases during setup.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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