- AI-Agent
- Ready to Run
Reply to Channel Comments
Reply to routine post comments and brief the channel owner
Use this Agent instantly or customize it - no programming needed
- Channel postsChannel posts
Your recent channel posts set the context for each comment and reply.
- Comment threadsComment threads
Your post threads show new comments, earlier replies, and conversations through the sweep time.
- Engagement guidanceEngagement guidance
Your voice and answer guidance tell the Agent which comments it can answer safely.
- Review cutoffReview cutoff
Your last digest sets the cutoff. Your chosen starting date sets the first one.
- Watch settingsWatch settings
You choose the channel, posts, and number of days to watch after publication.
- Sweep timeSweep time
Your scheduled sweep time sets when this run reviews comments and closes its digest.
The Agent reads your threads in social channel, posts replies, and privately sends your digest.
- Published repliesPublished replies
Your routine replies appear in their original comment threads with confirmed text and links.
- Owner digestOwner digest
Your private digest lists exact replies and comments needing your answer, with links and a cutoff.
This Agent starts at your chosen workday time and reads new comments in context. It replies to routine comments covered by your guidance. You receive a private digest with exact replies and comments needing your answer.
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ZoomUsed as:
- Social channel
The Agent reads your threads in Zoom, posts replies, and privately sends your digest.
Microsoft TeamsUsed as:
- Social channel
The Agent reads your threads in Microsoft Teams, posts replies, and privately sends your digest.
PodioUsed as:
- Social channel
The Agent reads your threads in Podio, posts replies, and privately sends your digest.
Made for your industry
Reply to Channel Comments is made for businesses in these industries.
- Advertising and Marketing
Answer routine comments on client posts and flag replies needing a person.
Show all Agents for the Advertising and Marketing industry - Digital Media
Reply to audience comments on channel posts and brief the owner.
Show all Agents for the Digital Media industry - News Media
Answer straightforward reader comments and flag questions for the owner.
Show all Agents for the News Media industry - Video Games
Answer routine player comments under updates and flag issues for the owner.
Show all Agents for the Video Games industry - Public Relations
Respond to routine comments on client posts and flag sensitive replies.
Show all Agents for the Public Relations industry - Nonprofit Organizations
Reply to supporter comments and flag questions needing a personal answer.
Show all Agents for the Nonprofit Organizations industry - Political Organizations
Answer routine supporter comments and flag sensitive threads for review.
Show all Agents for the Political Organizations industry - Music
Reply to routine fan comments under posts and flag personal questions.
Show all Agents for the Music industry
Made for your role
Reply to Channel Comments is made for people in these roles.
- Social Media Manager
Keep post comments answered and get a digest of replies needing attention.
Show all Agents for the Social Media Manager role - Social Media Marketer
Keep campaign post conversations moving and review comments needing a reply.
Show all Agents for the Social Media Marketer role - Community Manager
Reply to routine member comments and surface conversations needing a person.
Show all Agents for the Community Manager role - Reputation Manager
Answer safe public comments and surface sensitive feedback for the owner.
Show all Agents for the Reputation Manager role - Community Moderator
Answer straightforward thread comments and flag sensitive ones for review.
Show all Agents for the Community Moderator role
Made for your department
Reply to Channel Comments is made for people in these departments.
- Marketing
Reply to routine campaign comments and brief the owner on exceptions.
Show all Agents for the Marketing department - Communications
Answer routine public questions and flag messages needing a personal response.
Show all Agents for the Communications department - Social Media
Reply in post threads and send the channel owner a digest of open comments.
Show all Agents for the Social Media department - Community
Keep member conversations responsive and flag comments needing personal care.
Show all Agents for the Community department
How Reply to Channel Comments works
4 steps, in order, on every run.
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Find new comments on watched postsRead the last digest for the cutoff. Check watched posts and their discussion threads for newer comments.
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Review comments in contextCompare new comments with their posts, earlier replies, and your guidance. Set aside repeats, spam, and comments needing your answer.
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Reply to routine commentsPost specific replies where your guidance supports them. Confirm each sent reply, or flag the failure for your digest.
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Send a private owner digestSend one private digest with exact replies and links. Flag comments needing your answer and mark the cutoff for the next sweep.
How to Get Started
Connect the tools you already use, such as Zoom, Microsoft Teams or Podio.
3 tools
- Choose the team's channel, its linked discussion group, the channel posts to watch, and the number of days after publication to watch them.
- Give the connected account access to the channel, its discussion threads, and a private chat with the owner; choose the approved account identity for replies.
- Supply the team's voice, engagement rules, routine answer guidance, and topics that require the owner to respond personally.
- Choose the workday sweep time and the first sweep's starting date.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Reply to Channel Comments:
You choose a workday sweep time and how long to watch each post. The first sweep starts from the date you choose.
You choose which topics require your personal reply. The Agent leaves sensitive or confrontational comments for you. Your digest includes their links and reasons.
Your digest flags inaccessible threads and replies the Agent could not confirm. The Agent reports a reply as published only after reading back its text and link.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.