AI-Agents for Question Answering working with Chatwork

Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.

Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.

Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.

Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.

Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.

Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.

Your shoppers get order answers in website chat, using the details your store already has on record.

Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

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