Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Answer colleague questions from shared research files and cite the sources.
Your teammates get answers in the same chat conversation, with document names they can check for themselves.
Answer research requests with sourced findings and open questions.
Get a sourced answer in your team's question thread, with links to the pages read and a clear note where evidence conflicts.