AI-Agents for FAQ Responses working with Chatwork
Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsShoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
17 toolsShoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
7 toolsYour shoppers get order answers in website chat, using the details your store already has on record.
11 toolsVisitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsYour visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 toolsGet tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 toolsVisitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsGet a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
