Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Draft product usage SQL for the requested date range.
Get a SQL query for a date or date range in your report chat, with the time field and boundaries explained in the same thread.
Alert teams when launch campaign reviews miss deadlines.
Your marketing lead sees the overdue campaign review in team chat and can open the original task before launch.
Draft SQL for questions about product usage and customers.
Get a SQL query and a clear explanation in the same chat thread as your question, with results when you allow them.
Rank suspicious posts in customer groups for community moderators.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
Flag CISA notices about watched software used to build and run products.
Matching CISA notices reach your security channel with the issue and source link. Your team can review what matters.
Acknowledge support tickets overnight and flag those needing a reply.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Draft CASE queries for product metrics from shared rules.
You get a SQL CASE query that groups your metric by the rules you provide, plus clear explanations in the same request thread.
Draft joins between user activity and account tables for product questions.
Get a SQL query with the joins and filters your question needs, plus a short explanation in the same help thread.
Reopen release note reviews when changes follow blocker closure.
Keep revised release notes from moving ahead on an old decision. Your delivery manager gets a linked review with the changes in view.
Reopen release reviews when a build changes after sign-off.
Keep a changed release card from moving forward on an outdated sign-off, with a new review linked to the earlier decision.
Set up Agile project folders and link them to delivery tasks.
Your project handoff task points to a folder with the right Agile or PRINCE2 phases, while your lead sees what details still need attention.
Remind release owners to date their review cards before handoff.
Your card owners see the review work missing due dates before the weekly handoff, with links to the cards they need to update.