AI-Agents for Customer Support in Software working with Basecamp
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Log Problem Reports
Log user problem reports and flag urgent issues for the support team.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Works with
42 tools
42 tools
Send After-Hours Replies
Acknowledge support tickets overnight and flag those needing a reply.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Works with
21 tools
21 tools
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