Agents help Customer Success Coordinators keep customer meetings on track.
Send approved replies when a customer's assigned teammate is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Add join links to customer meeting invitations after rooms are set.
Your guests get the video link and available dial-in details on the invitation they already have, even when you create the room later.
Schedule repeat customer meetings and invite attendees.
Get a recurring meeting that fits your calendar throughout the series. Your guests receive invitations, and you receive the confirmed schedule.
Add joining links to customer meeting invitations and update guests.
Your guests receive a calendar update with a joining link when you mark an invitation “Video meeting” and choose a supported video service.
Match a customer check-in to the right host's booking page.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.
File customer meeting notes with decisions and promised follow-ups.
Find your meeting decisions and next steps in a searchable note, with the recording link alongside them.
Keep customer meeting follow-ups with the right call recording.
Get searchable meeting notes without another guest joining the call. Your private calendar keeps the recap and recording link together.
Update customer meeting invitations when video access changes.
Your guests get the current meeting invitation link when you change a scheduled video meeting, while uncertain matches come back to you for review.
Find the account owner's booking page for a customer check-in.
Give invitees the right calendar booking link for your host and meeting type, without sorting through appointment pages yourself.
Offer customer call times in their time zone with booking links.
Offer customers call times that suit their local hours, with booking links from your meeting scheduler.
Find early customer meeting options with a named host.
Offer the earliest round robin meeting times with a named teammate and a link that books that person.
Resend current customer meeting invites when a guest loses theirs.
Get the current invitation back to guests who report a missing invite or old video link, with a clear send result for you.