Agents help Customer Success Coordinators keep customer meetings on track.
Add missing video links to customer appointment invites.
Your guests get updated invitations with a video link, and you get an email explaining the fix when a virtual appointment needs one.
Schedule repeat customer meetings and invite attendees.
Get a recurring meeting that fits your calendar throughout the series. Your guests receive invitations, and you receive the confirmed schedule.
Add joining links to customer meeting invitations and update guests.
Your guests receive a calendar update with a joining link when you mark an invitation “Video meeting” and choose a supported video service.
Update customer meeting invitations when video access changes.
Your guests get the current meeting invitation link when you change a scheduled video meeting, while uncertain matches come back to you for review.
Resend current customer meeting invites when a guest loses theirs.
Get the current invitation back to guests who report a missing invite or old video link, with a clear send result for you.