Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.
Answer repeat chats and open tickets for questions needing staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Answer repeat chat questions and send unresolved conversations to staff.
Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
Answer website chat questions and pass unsupported ones to the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
Flag overnight replies that need the team's review.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.