Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.
Answer repeat chat questions and send unresolved conversations to staff.
Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
Flag overnight replies that need the team's review.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.