AI-Agents for Customer Service Managers in Chat Support working with Brevo

Give escalated chats a clear question and a link for the original owner.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Keep a copy of sent chat replies and receive requests to step in.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Answer repeat WhatsApp questions using the team's approved answers.

Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.

Works with7 tools

Prepare defect replies against replacement rules for team review.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools

Put suggested first answers in the review chat for approval.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools

Pass unclear appointment chats to a teammate with context.

Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.

Works with12 tools

Answer repeat chats and open tickets for questions needing staff.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Answer repeat chat questions and send unresolved conversations to staff.

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools

Answer website chat questions and pass unsupported ones to the team.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Flag overnight replies that need the team's review.

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools