AI-Agents for Customer Service Managers in Chat Support working with Wati
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Send Chat Replies
Keep a copy of sent chat replies and receive requests to step in.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Works with
31 tools
31 tools
Route WhatsApp Chats
Keep each customer's chat in a private channel for team replies.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Works with
9 tools
9 tools
Draft First Chat Replies
Put suggested first answers in the review chat for approval.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Works with
22 tools
22 tools
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