AI-Agents for Customer Service Managers in Chat Support working with Square

Prepare defect replies against replacement rules for team review.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools

Flag remedy decisions in complaint replies for team review.

Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.

Works with11 tools

Pass unclear appointment chats to a teammate with context.

Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.

Works with12 tools

Give the team unresolved shopper chats with a short summary.

Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.

Works with17 tools