AI-Agents for Community Managers in Communications working with Zoom

Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems

Report Broadcast Deliveries

Get a delivery exception report for each community broadcast.

See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.

Works with30 tools
Send Telegram Broadcasts

Send approved announcements to member chats and review failed sends.

Your Telegram announcement goes to the chats on your list at a measured pace, with a delivery report that shows where follow-up is needed.

Works with14 tools
Answer Twitter Mentions

Answer common public questions and email posts needing a personal reply.

Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.

Works with24 tools
Reply to Hashtag Mentions

Acknowledge straightforward community posts and flag personal replies.

Keep up with campaign hashtag posts. Your chosen reply reaches suitable mentions. Posts needing your response reach your inbox.

Works with22 tools
Request Group Post Approval

Check proposed group posts against rules and return administrator decisions.

Your colleagues can email proposed group posts and get a clear answer on what they can submit.

Works with4 tools
Send Quick DM Replies

Answer common community DMs and flag questions without approved answers.

Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.

Works with23 tools
Send Instagram Comment List

Flag comment threads that still need the account owner's answer.

Your morning comment list brings thoughtful questions and personal stories from your posts into your work chat, with links to reply.

Works with15 tools
Answer Page Messages

Answer common customer messages and surface sensitive questions.

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools
Draft Social Inbox Replies

Prepare answers to member messages using approved guidance.

Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.

Works with16 tools
Publish Social Media Comments

Join relevant conversations without repeating earlier replies.

Your page joins relevant conversations on recent posts, and you get the links and exact comments in your chat.

Works with16 tools
Reply to Negative Comments

Reply to answerable criticism and send uncertain comments for review.

Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.

Works with15 tools
Draft Message Replies

Draft answers to member questions for a teammate to review.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools
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