Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Get a delivery exception report for each community broadcast.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
Send approved announcements to member chats and review failed sends.
Your Telegram announcement goes to the chats on your list at a measured pace, with a delivery report that shows where follow-up is needed.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Flag comment threads that still need the account owner's answer.
Your morning comment list brings thoughtful questions and personal stories from your posts into your work chat, with links to reply.
Answer common customer messages and surface sensitive questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Prepare answers to member messages using approved guidance.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Join relevant conversations without repeating earlier replies.
Your page joins relevant conversations on recent posts, and you get the links and exact comments in your chat.
Reply to answerable criticism and send uncertain comments for review.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Draft answers to member questions for a teammate to review.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Reply to everyday comments and surface those needing personal attention.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.
Reply to routine member comments and surface conversations needing a person.
You get routine replies on your channel posts and a private digest of exact replies and comments that need your personal answer.