RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Get a delivery exception report for each community broadcast.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
Send approved announcements to member chats and review failed sends.
Your Telegram announcement goes to the chats on your list at a measured pace, with a delivery report that shows where follow-up is needed.
Draft private replies to members who raise concerns in group chats.
See a private reply draft or a clear reason to hold off in your review sheet, so you can follow up without repeating yourself.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Flag comment threads that still need the account owner's answer.
Your morning comment list brings thoughtful questions and personal stories from your posts into your work chat, with links to reply.
Answer common customer messages and surface sensitive questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Prepare answers to member messages using approved guidance.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Join relevant conversations without repeating earlier replies.
Your page joins relevant conversations on recent posts, and you get the links and exact comments in your chat.
Reply to answerable criticism and send uncertain comments for review.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Reply to everyday comments and surface those needing personal attention.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.