AI-Agents for Customer Support working with Freshdesk
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Answer Support Tickets
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
Works with
9 tools
9 tools
Complete Support Cases
Your team gets clear support cases with owners. Everyone knows which case number to work from.
Works with
9 tools
9 tools
Draft Support Reply
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Works with9 tools
9 tools
Answer Website Chat Questions
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with
12 tools
12 tools
Analyze Ticket Images
Give your support team a clear read on customer images, with visible clues and a suggested next step in a private ticket note.
Works with
5 tools
5 tools
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