Agents help Customer Success teams coordinate customer meetings and follow-ups.
Send customers birthday wishes and flag failed sends.
Your contacts get birthday wishes with a personal touch, and you get a clear record of what went out or needs attention.
Welcome new customers with kickoff details and next steps.
Your new clients get an automated welcome email with kickoff details and next steps. You hear when it arrives or what needs fixing.
Send customer renewal emails and see who needs a personal follow-up.
Your renewal emails use customer details, and a row-by-row report shows you which messages went out and which need attention.
Find customer meeting slots across regional hosts and time zones.
Give colleagues meeting choices within the guest's local hours, with a host and booking link for every time, right in the chat thread.
Find the right link for a customer's next meeting.
Your colleagues get a clear answer about which booking link to share, based on your meeting guide and current meeting pages.
Find customer call times when all required hosts are free.
Get meeting times your whole host team can offer, with booking links ready to share in the same chat thread.
Check the host's booking page before a customer invite.
Your team gets the right host's direct booking link in chat, with a short note they can pass to an invitee.
Keep assigned customer conversations covered during team absences.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Add joining details to customer check-in invitations.
Your guests get the video link and available dial-in details on the invitation they already have, even when you create the room later.
Book recurring customer check-ins and invite attendees.
Get a recurring meeting that fits your calendar throughout the series. Your guests receive invitations, and you receive the confirmed schedule.
Add video links to customer review invitations and update guests.
Your guests receive a calendar update with a joining link when you mark an invitation “Video meeting” and choose a supported video service.
Match a customer check-in to the right team's booking page.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.