Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
Confirm client meeting decisions before sharing the report.
Your team gets meeting notes with confirmed decisions and a link to the recording. Follow-ups stay tied to what people actually said.
Send approved client agreements and keep their signing links close.
Your signers receive the service agreement by email, and you can find its signing link in the client project.
Resend current client meeting invites when contacts ask for access.
Get the current invitation back to guests who report a missing invite or old video link, with a clear send result for you.
Place client call transcripts in the right customer history.
You can read the full transcript on the right customer's call timeline before following up, without searching for the recording.
Keep client team decisions and carryovers ready for the next meeting.
Your next agenda starts with a clear record of what the team decided. Find open items and the recording in the same note.
Draft replies to client questions from the text thread.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft replies to client complaint letters for review.
Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.
Draft replies to client requests using the full exchange.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
Answer lodging requests with hotel options that fit each client's trip.
Your clients get a short list of city hotels with full-stay prices and booking links, drawn from offers already in your travel inbox.
Send clients confirmations for visits staff approve.
Your clients get a personal appointment confirmation email after staff agree on a booking, with a link to check the details.
Summarize recorded client meetings for team follow-up.
Your team gets readable notes beside new meeting recordings, with decisions and follow-ups ready to review.