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Remove work labels from client threads when assigned tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Send proposed client replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Get a folder link to each filed client email and its attachments.
Your marked client or case emails go into the shared archive beside their attachments, with a folder link for the filing owner.
Get absence replies approved and hand urgent client emails to coverage.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Keep client scope and key commitments visible after an agreement is signed.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Draft client replies with answers checked against approved files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Share final agreement links with client service teams.
Your team gets links to the final signed agreement and its signing record, with both filed in the folder you choose.
Keep new client welcomes moving and alert the account owner to gaps.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Send new clients a welcome that reflects their signed scope.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Mark urgent client messages and sort other requests by topic.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Confirm client welcome delivery or identify what needs fixing.
Your new clients get an automated welcome email with kickoff details and next steps. You hear when it arrives or what needs fixing.
Escalate client complaints with the earlier contacts that explain why.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.