AI-Agents for Client Services working with Chatwork

Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.

Hold Scope Signoff

Hold client scope approval and point reviewers to the revision.

Your reviewer can see the revised scope before signing off, while the pending approval waits with a link to the announcement.

Works with8 tools
Flag Urgent Customer Complaints

Escalate client complaints with the history behind the concern.

Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.

Works with13 tools
Send Approved Auto Replies

Send approved absence replies in client chats and alert their cover.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Draft Message Replies

Draft client replies that match approved team guidance.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools
Send LinkedIn Replies

Send approved replies to client questions sent to the wrong contact.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools
Send Missing Date Reminders

Alert deliverable owners to review cards still missing due dates.

Your card owners see the review work missing due dates before the weekly handoff, with links to the cards they need to update.

Works with10 tools
Draft Angry Customer Replies

Prepare client complaint replies that follow escalation rules.

Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.

Works with5 tools
Draft Text Replies

Draft replies to client questions from the text thread.

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools
Draft Email Replies

Draft replies to client requests using the full exchange.

Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.

Works with
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