Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Escalate uncertain product advice to staff while keeping shoppers informed.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Route questions without a supported answer to the service team.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Answer repeat chats and open tickets for questions needing staff.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Draft customer replies for your team to review before sending.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.