Answer menu questions, take food orders, flag requests for staff. Every one is ready to run, and you can adjust it in plain language.
Answer common calls and surface requests needing a team member.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer repeat WhatsApp questions using the team's approved answers.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Route unresolved website chats to the support team with their history.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.