Review code changes, open coding issues, publish release notes. Every one is ready to run, and you can adjust it in plain language.
Surface urgent customer problems in chat with a link to their report.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Give support owners a tracked engineering issue for escalated defects.
Your engineering team gets a prioritized bug in its issue tracker, and your support owner gets the link on the case.