AI-Agents for Customer Service Managers in Handoffs working with Mailjet
Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Escalate Customer Chats
Give escalated chats a clear question and a link for the original owner.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Works with
32 tools
32 tools
Send Chat Replies
Keep a copy of sent chat replies and receive requests to step in.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Works with31 tools
31 tools
Hand Off Escalated Cases
Keep escalated cases with the right specialist and a clear handoff.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Works with
26 tools
26 tools
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