Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Give escalated chats a clear question and a link for the original owner.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Send proposed customer replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Keep a copy of sent chat replies and receive requests to step in.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.