Agents help Community Managers keep conversations responsive and organized.
List community page posts with their available engagement figures.
Your social media report brings post links and available insights together for the window you choose.
Answer supported post questions and flag those needing a person.
Keep up with questions on your social posts: clear answers appear in comments, and your community lead gets links for personal follow-up.
Reply to member concerns and hand off issues needing personal attention.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Answer community mentions and save public replies for review.
Stay on top of public mentions with replies that fit the conversation and a shared review list of what went out.
Rank unanswered community questions for the page owner's reply.
Your comment list highlights unanswered questions and sensitive feedback, so you can reply where your own words matter most.
Answer suitable audience comments and flag threads needing review.
See relevant comments answered on your team's posts, with a private daily digest for your marketing lead.
Reply to routine member comments and surface conversations needing a person.
You get routine replies on your channel posts and a private digest of exact replies and comments that need your personal answer.
Like new posts from chosen accounts and track skipped profiles.
See eligible posts liked across the Instagram profiles you track. Find their links and results in your team's shared log.
Log new and edited comments on selected community posts.
Keep a dated record of new and edited Instagram and Facebook comments from the public posts you choose to monitor.
Join each eligible conversation with a specific, relevant comment.
Your campaign comments fit the conversation, and you get the exact wording beside every post link.