AI-Agents working with Help Scout
Choose a ready-to-run Agent that connects to Help Scout and handles recurring work for you.
Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.
10 toolsYou get a PDF you can share and print on the support case after its text and layout pass checks.
6 toolsGet a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.
14 toolsGet a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsYour customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsGet a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
5 toolsYour support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
8 toolsYour team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
18 toolsYour escalated support requests reach a named person with the conversation, available files, and a clear next step.
13 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsYour support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
5 toolsYour support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
4 tools
