Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Draft campus visit replies with open times for review.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer applicant questions with links to current public information.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.