Choose a ready-to-run Agent that connects to Jira Service Management and handles recurring work for you.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.
You get a release changelog draft on your review issue, with clear features and fixes linked to the completed work behind them.
You get a PDF you can share and print on the support case after its text and layout pass checks.
Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.
Your engineering team gets a prioritized bug in its issue tracker, and your support owner gets the link on the case.
Customer problems reach your support queue, and the case number appears on the account for easy follow-up.
Your team gets a sprint halftime report in its shared document, with point progress against current scope and links to work needing attention.
Your escalated support requests reach a named person with the conversation, available files, and a clear next step.
Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.