AI-Agents working with Jira Service Management

Choose a ready-to-run Agent that connects to Jira Service Management and handles recurring work for you.

Draft App Review Replies

Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.

Works with9 tools
Transcribe Ticket Audio

Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.

Works with10 tools
Draft Release Changelog

You get a release changelog draft on your review issue, with clear features and fixes linked to the completed work behind them.

Works with8 tools
Save HTML as PDF

You get a PDF you can share and print on the support case after its text and layout pass checks.

Works with6 tools
Draft Blog Posts

Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.

Works with14 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Create Service Desk Tickets

Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.

Works with5 tools
File Bug Issues

Your engineering team gets a prioritized bug in its issue tracker, and your support owner gets the link on the case.

Works with8 tools
Create Support Cases

Customer problems reach your support queue, and the case number appears on the account for easy follow-up.

Works with9 tools
Write Sprint Halftime Report

Your team gets a sprint halftime report in its shared document, with point progress against current scope and links to work needing attention.

Works with8 tools
Escalate Support Requests

Your escalated support requests reach a named person with the conversation, available files, and a clear next step.

Works with13 tools
Create Jira Tickets

Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.

Works with10 tools