AI-Agents for Customer Messaging working with Chatwork
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.
8 toolsYour page manager gets private reply drafts to review, plus a clear status when your team already answered the question.
6 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsYour support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
5 toolsGet an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.
6 toolsGet a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
19 toolsShoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
17 toolsShoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
7 toolsYour shoppers get order answers in website chat, using the details your store already has on record.
11 toolsYour manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.
5 toolsVisitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsYour visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 tools
