Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Keep visitor chat answers tied to current pages and surface gaps.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Give visitors quick answers and keep uncertain questions with a person.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.