Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Compare unclear reviews with customer records before drafting replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Prepare location-specific review replies for manager approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Pair app reviews with related support cases before drafting replies.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.