AI-Agents for Chat Support in Software
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Answer product questions from help articles and hand off unresolved chats.
Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
4 toolsAnswer product questions from help articles and transfer tougher chats.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Answer visitor questions about product features with current sources.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsAnswer users' overnight product questions with help article links.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.
4 toolsAnswer common product questions in the original support thread.
Questions your guide covers get answers in the original email thread. Your team sees which ones need review.
6 toolsPrepare product complaint replies that state only the confirmed next step.
Your support inbox gets a reply draft that addresses the complaint and names the next step your team has confirmed.
