AI-Agents for Troubleshooting in Software
Research visitor questions, reply with sources. Every one is ready to run, and you can adjust it in plain language.
Answer software account questions using case history and current policy.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsAnswer feature problems in chat with current help articles.
Give website visitors a useful next step in chat, backed by your current help articles and service notices.
Answer product and support-policy questions with published page links.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsAnswer product help questions in chat from approved articles.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 toolsAnswer visitor questions about product features with current sources.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsAnswer users' overnight product questions with help article links.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.
4 tools
